Our site uses cookies.
By using our website and accepting this policy, you agree to the use of cookies in accordance with the terms of this policy. If you do not agree with the use of these cookies, please disable them according to the instructions in this Cookie Communication, so that cookies from this site cannot be placed on your device.
TOURNESOL.ro uses cookies to ensure a pleasant browsing experience and to enable certain interactions with elements of the website (for example: sending requests to monitor the website’s performance and improve its quality, etc.).
Since we value transparency with you, we present some useful information about cookies.
WHAT IS A COOKIE?
We aim to make your experience as simple and useful as possible when you interact with the TOURNESOL.ro website. When you visit TOURNESOL.ro, our server sends a cookie to your computer. Cookies are used to store information and sometimes to track information about your usage of TOURNESOL.ro. There are cookies that expire when you close your browser, while others are used to remember certain information for your next visit to TOURNESOL.ro, and these expire after a longer period. Cookies can be set by the website you are visiting (“first-party cookies”) or by other websites that display information on the page you are viewing (“third-party cookies”).
HOW DO WE USE COOKIES?
We use cookies for:
- To remember that you have visited us before. This means we can identify the number of unique visitors we receive, allowing us to ensure we have enough resources based on the number of visits;
- To customize the commercial elements on TOURNESOL.ro;
- To collect anonymous statistics about how TOURNESOL.ro is used (including how long a user stays on the site) and where our visitors come from, in order to improve the website and find out which categories are most visited;
- To gather information about the pages of the site you visit, as well as information about other websites you visit, to place you in a “market segment.” This information is collected only based on the IP used, but it also includes details about your county and city as well as the name of your internet provider. For more information and to learn how to disable this feature, click on the following link: http://www.youronlinechoices.com/ro/.
HOW CAN I MANAGE COOKIES?
Most browsers, smartphones, and other internet-connected devices are set to accept cookies.
You have different options for managing cookies. You can adjust your browser settings to prevent cookies from being accepted or, depending on the browser you use, you can receive an alert when a website tries to place a cookie on your browser. In most browsers, you can accept the cookies from the originating website (first party cookies) while rejecting cookies belonging to other websites (third party cookies).
You can delete the cookies stored in your browser using a feature of the browser. This does not mean that the browser will no longer collect cookies in the future, but it gives you the freedom to delete cookies after you’ve been online. Deleting cookies from one device does not automatically delete them from another one you use. You must delete all information from all browsers and all devices used, independently.
You can find information about controlling cookies here: www.aboutcookies.org.
Please note that if you disable cookies, you will restrict certain functions of the site and you will not be able to submit a request for a quote.
DO COOKIES CONTINUE TO STORE PERSONAL INFORMATION?
Cookies do not contain confidential information, such as address, phone number, or credit card details.
The general terms and conditions regarding the processing of personal data
- TOURNESOL processes Users’ personal data, with the processing being carried out in compliance with current legislation, ensuring the confidentiality of personal data and the right to privacy.
- Processing of personal data for the purpose of concluding and executing the Contract. The personal data provided by the User will be processed for the purpose of executing this Contract, specifically for the provision of Services, invoicing, and collection of Service fees, customer relations, checking and recovering debts, and any other processing necessary for the proper conduct of the contractual relationship. The personal data provided by the User will be disclosed to legal entities, authorities, and public institutions, upon their request, in accordance with legal provisions.
- Processing of personal data for promotional purposes (marketing). The personal data provided, as well as other information provided by the Beneficiary through this contract (such as: email address, fax number, mobile number, landline number) may be processed by TOURNESOL in compliance with Users’ rights, especially the right to information and objection, for the following purposes:
- Remarketing and tracking users
- Carrying out commercial communications
- Communication regarding the status of services provided at the client’s request or when considered necessary (e.g., in the case of a technical or unauthorized issue) for TOURNESOL’s products and services.
- Processing of personal data with a general identification function. Personal data with an identification function is necessary for the correct identification of the client/authorized representative in TOURNESOL’s processing systems, for performing billing operations, and those necessary or related to the execution of the Contract.
- User rights regarding the processing of provided personal data.
The user has the following rights regarding the personal data provided:
– the right to information and access;
– the right to data intervention;
– the right to rectification;
– the right to erasure of data;
– the right to restriction of processing;
– the right to data portability;
– the right to object and automated individual decision-making, including profiling;
– the right to lodge a complaint with the supervisory authority ANSPDCP – National Authority for the Supervision of Personal Data Processing
To exercise these rights, the User must submit a written, dated, and signed request to TOURNESOL, addressed to the data protection officer, at the email address info@tournesol.ro.